Just to continue the destruction of any kind of theme that may have once been developing on this site I feel the need to post a comment on Telstra.
I wouldn't trust Bigpond/Telstra to tie their own shoelaces unassisted. For a company that specialises in communications, they don't seem to have much of it. A friend had yes/no/can/cant responses to his single application for a phone line on a rural property. The final nod was eventually given and he dug the several hundred meter long trench from the boundary to the house. The guys eventually came, layed the cables, and tested the phone and gave it the thumbs up. As the guy was packing up to go, my friend got a call on his mobile from Telstra. It turns out that technical reasons prevent him from getting a phone line installed. My friend just passed the caller over to the installer who explained that not only was it possible, it was in fact done. I mean, would *you* invest in this company?
I'm going to have to think harder about a new phone carrier.